6 Questions to Ask When Hiring a Carpet Cleaning Company

With so many professional services available, it can be challenging to decide who to hire. A search for carpet cleaning, for example, serves up dozens of options, and they’re not all equal. Ayoub Carpet Service understands the frustrations homeowners face, as we answer consumers’ questions every day. For that reason, we decided to put together this list of six questions to ask when hiring a carpet cleaning company.

1. How Much Do You Charge?

You might get four different prices if you called five carpet cleaning companies to quote the same service. Companies provide different pricing for various reasons. For instance, some charge by room while others charge by service type. Also, some people may have higher costs, which push up the prices. In other words, there's a variety of reasons why prices vary, but they do change. 

2. What Services Do You Provide?

When you find a company you love, it's common to use them for various services. Some companies provide carpet cleaning exclusively. Others may perform area rug cleaning or upholstery cleaning. At Ayoub, we offer those things plus repairs, in-plant treatments, and an entire list of services. Further, when it comes to carpet cleaning, companies use different equipment, chemicals, and methods.

3. Are You Licensed, Bonded, and Insured?

Homeowners know service providers should be licensed, bonded, and insured. In fact, it's required. Still, most people take this for granted and assume companies are compliant. It never hurts to ask the question, and it only builds confidence in a company's professionalism and credibility. 

4. What Cleaning Solutions Do You Use?

Now more than ever, people struggle with allergies and illnesses. Chemicals can exacerbate many of these health problems. In addition, there's been a big push toward environmentalism and sustainability. Even putting those things aside, cleaning solutions aren't all effective. A knowledgeable carpet cleaning company can describe which cleaning solutions they use, what they use them for, and why. 

5. How Many Years of Experience Do You Have?

Experience generally improves quality. After all, you don't stay in business for many years by doing shoddy work or providing lousy customer service. Ayoub has been in business since 1952. As veterans in the carpet cleaning business, we're seasoned professionals who offer quality work and an excellent customer experience. 

6. Do You Guarantee Your Work?

Guarantying work demonstrates confidence in the services performed. Moreover, it helps build trust between you, as the client, and the service provider. You should always ask a company whether they provide a guarantee.

Next Steps

Ayoub Carpet Service has an extensive history of providing quality service, and our customer reviews prove it. We would love the opportunity to deliver your next carpet cleaning, new flooring installation, or other services. If you live in Chantilly or Falls Church, contact us at (703) 479-3961 or request an online quote.